Pennsylvania Restaurant & Lodging Association | Harrisburg, PA 17101
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Hospitality Industry Resources

Business Resources

GENERAL INFORMATION
  • New U.S. DOL Employee Rights Poster | DOWNLOAD​
  • U.S. Department of Labor  Coronavirus Resources for Employers | WEBSITE
  • U.S. Department of Labor Wage & Hour Restaurant Compliance Toolkit | WEBSITE
  • Unemployment Compensation Office Form 1921 (Employee Refusal of Suitable Work) |  DOWNLOAD
  • Simple sign for businesses re: mask requirements for customers | DOWNLOAD
  • Fisher Philips Post-Pandemic Back-to-Business FAQs for Employers (HR resources)  | WEBSITE
  • PA FAQs for Businesses Operating During the COVID-19 Disaster Emergency | VIEW

​RESTAURANTS
GENERAL REOPENING INFORMATION
  • National Restaurant Association Reopening Guidance | VIEW
  • National Restaurant Association Blueprint for Recovery | DOWNLOAD
  • Technomic's Post-Pandemic Playbook White Paper | DOWNLOAD
  • U.S. Food & Drug Administration Reopening Best Practices | WEBSITE
  • Centers for Disease Control Food Service Reopening Decision Tree | VIEW
  • Wolf Administration Guidance for the Restaurant Industry | VIEW
  • Wolf Administration Self-Certification Website | VIEW
  • US Foods Reopening Blueprint | DOWNLOAD

CONTACTLESS ORDERING/PAYMENT
  • Heartland Mobile Pay app is available for free. | GET STARTED
  • ​Heartland Online Ordering offer (free 90-days) | Call (866) 868-6850 for more information.
  • OneDine Free Parking Lot & Payment System | WEBSITE

CORNER MARKET CONCEPT
  • FDA temporarily relaxes menu labeling law rules |  READ MORE
  • Contact your broadliner if you are interested in converting to a corner market business concept. 
    • SYSCO Pop-up Shop Info | WEBSITE

DE-ESCALATION TRAINING AND RESOURCES
  • ServSafe Conflict De-escalation Training (Free; English & Spanish) | TRAINING VIDEO
  • Right Response: De-escalation resources, eBooks, and training materials (free)
    • eBook
    • Facilitator Materials
  • Welle Training: in-person training and online courses on de-escalation techniques ($)
  • Lehigh Valley Paladin: in-person or online training ($)
  • Crisis Prevention Institute: 10 Tips for De-escalation | DOWNLOAD PDF
  • Maine Hospitality Association training prepared in conjunction with the Maine Community College system.
    • De-escalation Training
    • Mental Health and Stress Management Training
​
DISINFECTANTS/SANITIZERS 
  • Ecolab Peroxide Multi-Surface Cleaner & Disinfectant | INFO SHEET
  • Ecolab No-Rinse Food Contact Cleaner | INFO SHEET

INDUSTRY RESOURCE CENTERS
  • Heartland Employer Situation Room | WEBSITE
  • RestaurantOwner.com COVID-19 Operations Resource Center | WEBSITE

MUSIC LICENSING
  • BMI Form for Businesses not open during COVID-19 | FORM

SOCIAL DISTANCING
  • 6 Ways to Social Distance Your Restaurant | READ

TAKEOUT/DELIVERY 
  • Bar & Restaurant Survival Playbook—transition from dine-in to carry-out/deliver | DOWNLOAD
  • Must Have Menus Coronavirus Response Kit | VIEW

TRAINING RESOURCES
  • ServSafe Reopening Guidance (Free; English & Spanish) | TRAINING VIDEO
  • ServSafe Takeout: COVID-19 Precautions Training (Free; English & Spanish)| TRAINING VIDEO
  • ServSafe Delivery: COVID-19 Precautions Training (Free; English & Spanish)| TRAINING VIDEO
  • ServSafe Conflict De-escalation Training (Free; English & Spanish) | TRAINING VIDEO
  • ServSafe Food Handler Training | ONLINE COURSE
  • ServSuccess Professional Development Training | GET STARTED

​MISCELLANEOUS 
  • General Restaurant Best Practices | DOWNLOAD
  • Essential Employee Letter | DOWNLOAD
  • General Closed Operations Check-List | DOWNLOAD

HOTELS
GENERAL REOPENING INFORMATION
  • AHLA Safe Stay Initiative | VIEW
  • AHLA Safe Stay Housekeeping Frequency Recommendations | DOWNLOAD
  • Hotel Housekeeping Coronavirus Basics | DOWNLOAD
  • General Hotel Best Practices | DOWNLOAD
  • Planning Now for a Return to Occupancy | DOWNLOAD
  • CDC What Hotel, Resort, and Lodge Workers Need to Know about COVID-19 | VIEW
  • CDC Pool Guidelines | WEBSITE
  • DOH FAQs on Summer Recreation, Camps, and Pools | VIEW

TRAINING RESOURCES
  • AHLEI made available free hospitality career training | WEBSITE

MISCELLANEOUS RESOURCES
  • Essential Employee Letter | DOWNLOAD
  • General Closed Hotel Operations Check-List  DOWNLOAD

TRAVEL
  • U.S. Travel CARES Act Toolkit | WEBSITE
  • U.S. Travel National Travel & Tourism Week Toolkit | WEBSITE
  • Miles Partnership COVID-19 Resource Page |  WEBSITE

GENERAL RESOURCE CENTERS
  • U.S. Chamber of Commerce Coronavirus Resources | WEBSITE
Copyright Pennsylvania Restaurant & Lodging Association.  All Rights Reserved.
100 State Street  |  Harrisburg, PA 17101
Phone: (800) 345-5353| info@prla.org
Privacy Policy
MemberClicks
  • About Us
    • Our Team
    • Board of Directors >
      • Committees
    • Corporate Marketing Program
    • Careers
    • Contact
  • Coronavirus Resources
    • Coronavirus FAQs
    • Submit Coronavirus Questions
    • carryoutPA
    • PA Restaurant & Hotel Promise
    • Operational Resources >
      • Mask Solutions
      • Hand Sanitizer
      • Social Distancing Solutions
      • Industry Services
      • Business Guidance Documents >
        • Cocktails To Go
        • Reopening PA Restaurants >
          • Reopening Philly Restaurants
          • Allegheny County Mitigation
        • Extended Premise Information
      • Business Resources
    • Relief Efforts >
      • Aid & Assistance for Employees
      • Business Relief & Resources >
        • CHIRP Information
        • PA Women's Conference
        • Restaurant Relief Priorities
      • Temporary/Transitional Work
    • Webinars
    • Industry Data
  • Membership
    • Join Now
    • Renew Now
    • Preferred Partners
    • Chapters
    • Member Directory
    • Member Login
  • Events
    • Calendar
    • Annual Conference >
      • Industry Awards
      • Golf Classic
    • PA Tourism Summit
    • Leadership Forum
    • Advocacy Boot Camp
    • Chapter Events
  • Education & Training
    • PRLA Educational Foundation >
      • Scholarship Program
      • Hospitality Assistance Response of PA (HARP)
      • ProStart >
        • 2022 ProStart State Invitational
        • Postsecondary Education
        • Instructor Resources
        • Student Resources
        • Industry Member Resources >
          • Virtual Experience Interest Form
        • ProStart Blog
      • Hospitality & Tourism Management (HTM) Program
      • Workforce Development >
        • Temple University SHTM Master's Program
        • AHLEI Products and Certifications
        • Restaurant Ready
    • ServSafe >
      • ServSafe Manager Certification
      • ServSafe Alcohol
      • ServSafe Workplace
      • ServSafe Allergens
      • ServSuccess
      • ServSafe Ops
      • ServSafe Educational Products
    • RAMP >
      • RAMP Certification Details
    • Human Trafficking Prevention Training
    • Webinar Wednesday >
      • Archives
    • Donate to PRLAEF
  • Advocacy
    • Action Center
    • PAC/Advocacy Fund >
      • What is PAC? >
        • PAC Recognition Levels
        • PAC Contribution
      • What is Advocacy Fund?
    • Advocacy Resources >
      • Election Toolkit
      • Tourism Study
      • Reports
      • Issue Summaries >
        • HB 2513
  • News & Resources
    • News and Publications >
      • Press Releases
      • News Center
      • Media
      • Quarterly Magazine
    • Online Buyer's Guide
    • Job Board
    • Classified Ads