My Hospitality Story | William Pinto, Premium Protein Specialist

William Pinto
Premium Protein Specialist, Sysco Philadelphia

Briefly describe your job and responsibilities.
I help our salesforce and customers in sales, marketing and training for ‘center of the plate’ proteins, especially beef.
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What does a "typical" day at work look like for you?
Emails and phone calls are answered all hours of the day; it is the immediacy of the foodservice business that is a challenge. The day is then spent visiting accounts and trying to keep them ahead of the ever-changing industry trends. Education of our salesforce is an ongoing process.

What was your first job in the hospitality industry?
I started as a bartender in a large hotel chain. Was told that I could make a good sales person, and haven't looked back.

When did you know this industry was right for you?
Seeing the passion of the ranch and ranchers, the creativity and energy of the great chefs, and the motivation to be the best in sales from the salesforce, this motivates me every day.

Briefly describe your career path and how you got to where you are today.
Started in the hotel industry as a bartender, moved into food and beverage. Worked in sales for Edward Don and Company selling smallwares and equipment for 7 years. Currently work for Sysco Pennsylvania, where I’ve held a number of different positions; sales, merchandising, management and now Premium Protein Specialist.

What is your favorite part of your job?
Helping customers understand and use alternative cuts of beef so they can profitably keep beef on their menus.

What is the most challenging part of your job?
The seasonal price fluctuations that historically happen.

What advice would you give to students interested in your profession?
Foodservice is not an easy profession, BUT if you have passion, creativity, and love of food, it is exciting. Change happens all the time. There is always something new to learn, and no day of the week is the same.

What achievement are you most proud of?
Several Top Sales Awards at Edward Don and Company, New Specialist of the Year for Certified Angus Beef.

What do you like to do outside of work?
I am proud to be a member of Team BEEF and participate in marathons and triathlons. Another way to promote the benefits of beef!

What is your favorite food to make or eat?
Tri-tip! Nothing better.

What's at the top of your bucket list?
Either hike the Appalachian Trail or ride my road bike across the US. Go big or go home! Haha.