Pennsylvania Restaurant & Lodging Association | Harrisburg, PA 17101
  • About Us
    • Our Team
    • Board of Directors >
      • Committees
    • Corporate Marketing Program
    • Careers
    • Contact
  • Coronavirus Resources
    • Coronavirus FAQs
    • Submit Coronavirus Questions
    • carryoutPA
    • PA Restaurant & Hotel Promise
    • Operational Resources >
      • Mask Solutions
      • Hand Sanitizer
      • Social Distancing Solutions
      • Industry Services
      • Business Guidance Documents >
        • Cocktails To Go
        • Reopening PA Restaurants >
          • Reopening Philly Restaurants
          • Allegheny County Mitigation
        • Extended Premise Information
      • Business Resources
    • Relief Efforts >
      • Aid & Assistance for Employees
      • Business Relief & Resources >
        • CHIRP Information
        • PA Women's Conference
        • Restaurant Relief Priorities
      • Temporary/Transitional Work
    • Webinars
    • Industry Data
  • Membership
    • Join Now
    • Renew Now
    • Preferred Partners
    • Chapters
    • Member Directory
    • Member Login
  • Events
    • Calendar
    • Annual Conference
    • PRLA Leadership Forum 2022
    • Advocacy Boot Camp 2022
    • PA Tourism Summit
    • Golf Classic
    • Industry Awards
    • National Restaurant Awards >
      • Faces of Diversity - 2019
      • Restaurant Neighbor Award - 2019
    • Chapter Events >
      • Great Philly Cook Off
      • Taste of Bucks-Mont
  • Education & Training
    • PRLA Educational Foundation >
      • Scholarship Program
      • Hospitality Assistance Response of PA (HARP)
      • ProStart >
        • 2022 ProStart State Invitational
        • Postsecondary Education
        • Instructor Resources
        • Student Resources
        • Industry Member Resources >
          • Virtual Experience Interest Form
        • ProStart Blog
      • Hospitality & Tourism Management (HTM) Program
      • Workforce Development >
        • Temple University SHTM Master's Program
        • AHLEI Products and Certifications
        • Restaurant Ready
    • ServSafe >
      • ServSafe Manager Certification
      • ServSafe Alcohol
      • ServSafe Workplace
      • ServSafe Allergens
      • ServSuccess
      • ServSafe Ops
      • ServSafe Educational Products
    • RAMP >
      • RAMP Certification Details
    • Human Trafficking Prevention Training
    • Webinar Wednesday >
      • Archives
    • Donate to PRLAEF
  • Advocacy
    • Action Center
    • PAC/Advocacy Fund >
      • What is PAC? >
        • PAC Recognition Levels
        • PAC Contribution
      • What is Advocacy Fund?
    • Advocacy Resources >
      • Election Toolkit
      • Tourism Study
      • Reports
      • Issue Summaries >
        • HB 2513
  • News & Resources
    • News and Publications >
      • Press Releases
      • News Center
      • Media
      • Quarterly Magazine
    • Online Buyer's Guide
    • Job Board
    • Classified Ads

Classified Ads

Positions Available

Service Manager - Dutch Apple Dinner Theatre
(posted 12/20/19)

Job Title: Service Manager
Department: Service
Reports to: Director of Operations
Position type: Full time
 
Position Summary:
The Service Manager supervises the serving of food and beverage according to the budgeting outline prepared by management in a pleasing manner to satisfy guests and foster repeat patronage.
 
Essential Duties and Responsibilities:
  • Hire, train, supervise and dismiss all dining room personnel in consultation with management.
  • Serve as Dining Room Manager/Manager on Duty.
  • Manage the bar by handling inventory of liquor and ordering supplies.
  • Oversee the booking, planning and carrying out of functions and banquets.
  • Problem solve for any unhappy customers.
  • Circulate the room and talk to customers to ensure the best possible customer service.
  • Deal with all issues that arise within the service department.
 
Daily Duties:
  • Supervise the timely preparation of food and beverages so the dining area is prepared to open on time for all scheduled performances.
  • Supervise the set-up and maintenance of the dining room.
  • Run pre-shift meetings for motivation and communication of new items, products or service techniques.
  • Supervise seating and assist in seating of customers in a timely and pleasant manner.
  • Assist service staff in any duty necessary during service (serving, hosting, bussing, bartending).
  • Manage money for service staff, service bar, lobby bar and server envelopes with safe money.
  • Complete Manager on Duty reports at the end of each shift.
 
Weekly Duties:
  • Attend staff meetings.
  • Schedule hosts, bussers, servers and bartenders and handle all schedule changes and on calls.
 
Monthly Duties:
  • Conduct Service staff meetings during changeover when necessary.
  • Compute any new items and prices into Micros system.
  • Create new specialty drinks for each mainstage show and maintain pricing on these and all other beverage service to optimize sales and profitability.


Interested parties should contact Erika Wolf at 717-898-1900 or ewolf@DutchApple.com

Copyright Pennsylvania Restaurant & Lodging Association.  All Rights Reserved.
100 State Street  |  Harrisburg, PA 17101
Phone: (800) 345-5353| info@prla.org
Privacy Policy
MemberClicks
  • About Us
    • Our Team
    • Board of Directors >
      • Committees
    • Corporate Marketing Program
    • Careers
    • Contact
  • Coronavirus Resources
    • Coronavirus FAQs
    • Submit Coronavirus Questions
    • carryoutPA
    • PA Restaurant & Hotel Promise
    • Operational Resources >
      • Mask Solutions
      • Hand Sanitizer
      • Social Distancing Solutions
      • Industry Services
      • Business Guidance Documents >
        • Cocktails To Go
        • Reopening PA Restaurants >
          • Reopening Philly Restaurants
          • Allegheny County Mitigation
        • Extended Premise Information
      • Business Resources
    • Relief Efforts >
      • Aid & Assistance for Employees
      • Business Relief & Resources >
        • CHIRP Information
        • PA Women's Conference
        • Restaurant Relief Priorities
      • Temporary/Transitional Work
    • Webinars
    • Industry Data
  • Membership
    • Join Now
    • Renew Now
    • Preferred Partners
    • Chapters
    • Member Directory
    • Member Login
  • Events
    • Calendar
    • Annual Conference
    • PRLA Leadership Forum 2022
    • Advocacy Boot Camp 2022
    • PA Tourism Summit
    • Golf Classic
    • Industry Awards
    • National Restaurant Awards >
      • Faces of Diversity - 2019
      • Restaurant Neighbor Award - 2019
    • Chapter Events >
      • Great Philly Cook Off
      • Taste of Bucks-Mont
  • Education & Training
    • PRLA Educational Foundation >
      • Scholarship Program
      • Hospitality Assistance Response of PA (HARP)
      • ProStart >
        • 2022 ProStart State Invitational
        • Postsecondary Education
        • Instructor Resources
        • Student Resources
        • Industry Member Resources >
          • Virtual Experience Interest Form
        • ProStart Blog
      • Hospitality & Tourism Management (HTM) Program
      • Workforce Development >
        • Temple University SHTM Master's Program
        • AHLEI Products and Certifications
        • Restaurant Ready
    • ServSafe >
      • ServSafe Manager Certification
      • ServSafe Alcohol
      • ServSafe Workplace
      • ServSafe Allergens
      • ServSuccess
      • ServSafe Ops
      • ServSafe Educational Products
    • RAMP >
      • RAMP Certification Details
    • Human Trafficking Prevention Training
    • Webinar Wednesday >
      • Archives
    • Donate to PRLAEF
  • Advocacy
    • Action Center
    • PAC/Advocacy Fund >
      • What is PAC? >
        • PAC Recognition Levels
        • PAC Contribution
      • What is Advocacy Fund?
    • Advocacy Resources >
      • Election Toolkit
      • Tourism Study
      • Reports
      • Issue Summaries >
        • HB 2513
  • News & Resources
    • News and Publications >
      • Press Releases
      • News Center
      • Media
      • Quarterly Magazine
    • Online Buyer's Guide
    • Job Board
    • Classified Ads