Are you a LEADER in the Food & Beverage industry? Are you looking for a challenging opportunity to truly take ownership in the success and growth of our newest restaurant at the Lodge, in the energetic and engaging atmosphere of Fire & Grain®? If so, than this opportunity is for you!
This position is responsible for assisting in the supervision and the administration of the food and beverage activities at our new restaurant Fire & Grain at Hershey Lodge and will support other outlets as assigned.
This position reports to the Director of Restaurants. Job Functions:
Proactively monitoring and supporting guest service and hospitality standards.
Controlling reservations and seating of the restaurant to ensure service standards are maintained (where applicable), as well as the use of the Open Table reservation system.
Coordinating food and beverage training, including regular reviews and updates of standards.
Ordering and maintaining par levels of product inventory.
Controlling wage and supply costs within budget.
Completing inventories as needed or scheduled.
Maintaining all safety, health and sanitation standards.
Ensuring the work and service areas are clean and organized; reporting and following up on maintenance needs using the work order system; coordinating with support departments as needed.
Cross training and supporting other F & B outlets.
Training, coaching, motivating, and supporting staff.
Ensuring the correct service techniques are consistently demonstrated by all staff.
Understanding all F & B items offered (including ingredients, allergens, methods of preparation, and proper service).
Ensuring proper cash control procedures are followed daily.
Must be 18 years of age or older
Must have valid driver’s license
Must have high school diploma or equivalent
Post-secondary Degree in Business or Hospitality or 4 years of experience working in a food and beverage environment.
Experience working in a supervisory capacity during the opening of a new restaurant is preferred.
Prior food and beverage supervisory experience is required
Fluency in restaurant beverage management, product knowledge and bar operations is essential
Basic computer skills in Microsoft Office, including Word and Excel.
Knowledge and experience in POS system(s).
Demonstrated ability to interface and interact professionally with managers, employees, and guests.
Knowledge and use of service, labor and cost controls in F & B a plus.
Proficiency in reading, writing, and speaking English.
Leadership, team-building, motivating, and organizational skills.
Current ServSafe and RAMP Certification preferred; must obtain certifications as a condition of continued employment in this position. Effective application of the training is required.